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we have our new apparel line ready to sell. can you explain to me how the online store works?  Can we turn it on, have people place their orders online and pay via credit card online?  If so, where does the order info go so we can process it? 

Thank you.

Melany

Sure.  The online sore is the Merchandise feature.  In that feature you can create categories of merchandise such as hats, warm ups, hoodies, etc.  You then load product images, descriptions, and price into each category.  Once online and enabled, people then pruise through the categories and order items, with quantity, and check out.  Each item can have color and size settings so people can indicate color and size.  For embroidery, there is a comments field whereby you can ask people to specify embroidery needs in the comments of the order.

The online store can be set up COD, check mail in, or credit card.  If credit card, you can use PayPal or a full gateway.  Full gateways cost about $30 per month and carry a 2.1% to 3.4% transactional fee.  PayPal charges no monthly fee.  Their transactional rate is 2.9%.  The full gateway is fully automated whereby orders are tagged as paid when the credit card clears.  PayPal is manual.  Your treasurer will have to reconcile and log into PayPal to transfer funds from PayPal to your existing bank account.  The full gateway automatically routes funds every night to your existing bank account.

When orders are placed, you get email indication and the paid or unpaid order sits in the unshipped queue in the web site.  You can then log in and reconcile payment if needed as well as ship the order.  As you receive payment and/or ship, you status the order accordingly.  In the end, you have a bunch of paid and shipped orders in your store.  You can delete them as they pile up.

If you use an external vendor to fulfill orders, each order can be printed on a separate sheet.  That sheet contains customer info and specifics on the order.  You can then fax or email the order to a vendor.

Please let us know if you have any questions.

Thanks,
Mystify Your Web Support